Digital Onboarding: The First Step to Winning Client Trust

Ryan George

Chief Marketing Officer

Docupace

Blowing into a Nintendo cartridge? Good nostalgia. Filling out page after page of PDFs, only to have someone rekey that same information into three different systems? Bad nostalgia. Yet many advisory firms are still stuck here—and it’s costing them clients and time.

PreciseFP, the award-winning data gathering and client engagement solution from Docupace, recently published a new report, Manual Data Is Holding You Back, in which they find that one-third of advisors say they don’t have enough hours in the day because compliance tasks and data entry consume them. That’s not just inefficiency — it’s a warning sign.

Clients Have Evolved. Has Onboarding?

Today’s investors expect Amazon-level convenience and Spotify-style personalization. Deloitte points out that customer experience—not investment performance—is the top differentiator. If onboarding starts with clunky forms or outdated processes, you’ve already lost ground before the relationship begins.

Productivity Is on the Line

Cerulli projects more than 100,000 advisors will retire in the next decade, leaving fewer professionals to serve a growing pool of investors. Advisors can’t afford to waste hours duplicating data. PwC underscores the urgency: margin pressure and rising client expectations demand digital-first solutions.

Efficiency Builds Confidence

Manual entry doesn’t just waste time; it creates errors, delays, and compliance headaches. Automated onboarding flips that script. With PreciseFP’s integrated, secure, and customizable digital forms, data flows seamlessly across 30+ platforms—giving advisors time back to focus on strategy and client care.

The Bottom Line: The Future Is Digital

Onboarding sets the tone for the entire client journey. The firms that win will be those that embrace automation and deliver the streamlined experiences clients already expect.

Learn more about what PreciseFP can do for you by starting a free 14-day trial, plus get your copy of the new report, Manual Data Is Holding You Back today.

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