SmartOffice

CRM

Zinnia SmartOffice (formerly Ebix) is a leading international supplier of on-demand infrastructure exchanges to the insurance, financial, and healthcare industries. In the Insurance sector, the Company’s main focus is to develop and deploy a wide variety of insurance and reinsurance exchanges on an on-demand basis, while also, providing Software-as-a-Service (“SaaS”) enterprise solutions in the area of CRM, front-end & back-end systems, outsourced administrative and risk compliance.

SmartOffice is a web-based financial services solution for CRM, practice and agency management. Proven by more than a 125,000 advisors, SmartOffice helps financial services professionals to deliver high-touch service – without additional staff, to generate referrals & ensure client retention, and to systematize proactive, personal communication with clients. For more information, visit smartofficecrm.com.

Integration

A key integration for any Docupace client is a direct connectivity between their CRM and Docupace. Docupace’s integration with SmartOffice is one of a handful standard integrations offered with industry leading CRMs.

Integration Benefits:

  • API integration for launching Docupace from CRM which:
    • Reduces duplicate data entry between the two systems
    • Improves advisor experience
  • Increases advisor efficiency by:
    • Launching Docupace thru a single sign-on
    • Automating the creation or matching on clients in Docupace
    • Viewing Docupace client folder (Account Documents) from within SmartOffice

Transitions don’t have to create chaos.

With the right processes, support systems and digital tools in place, firms can simplify onboarding, reduce paperwork and keep clients confident throughout the move.